

They know if they don’t put their top performance, they will be thanked & respectfully swapped out for another player. Because athletes on professional teams’ demand excellence, train to win, count on their manager to make sure every position is filled by the best person at any given time. For e.g., the practice of Netflix that, “adequate performance will lead to a generous severance package”.īut it becomes clear, once we understand the metaphor used at Netflix to describe their teams as that of a best ‘professional sports team’. Some of their practices may appear to be bold or provocative. you target to implement the first layer items (in blue) & then move on to the second & third. These themes are introduced in a sequential manner, e.g. The crux of Netflix culture is, you build & fortify an organization with exceptionally high performers ( talent density), increase candor & gradually remove controls.Įach of these themes has been elaborated in the book giving interesting employee anecdotes & also backing it with research. I have tried to summarize their methodology, in the chart below.

This book describes in great detail as to how did Netfilx go about building & nurturing their unique culture of Freedom & responsibility. In the last 20 years, Netflix has responded successfully to the massive transitions in entertainment industry & business environment – from DVD by mail to streaming TV shows & movies over internet to producing original content from their in-house studios to a global company, entertaining people in over 190 countries.Īt the heart is their ‘culture’ which has enabled Netlfix to be creative, innovative, agile & flexible! Not only the stock market that seem to be loving Netflix, but also the consumers & critics. 😊).Ĭulture: big reason for Netflix’s Success If you find it lengthy, blame it on my excitement. I emphasized my takeaways, keeping the other sections brief. The book describes journey of Netflix’s culture narrated by the cofounder, chairman & Co-CEO of Netflix, Reed Hastings & co-author Erin Meyer, professor at INSEAD Business School. (In this post I share my takeaways from the book, “No Rules Rules”, that I enjoyed reading.
